Managing Your Resold Customers, Orders, and Tickets

Orders

The Orders section of your reseller panel lists every order placed through your storefront, independent of orders on the main RepublicNodes site or any other reseller's storefront.

Servers

The Servers section shows the active services your customers are running, provisioned the same way any RepublicNodes service is — automatically, on order completion.

Tickets

Support conversations from your customers come through your own Tickets section. Since your storefront is white-label, replying here is you talking to your customer directly — RepublicNodes isn't in the loop unless you escalate something yourself.

Bulk Management

For resellers with a growing customer base, bulk actions are available directly from the admin-facing reseller tools — selecting multiple resold products to hide or show at once, or applying status changes across several customers in one action, instead of repeating the same change one at a time.

Keeping Things Organized

Since your reseller database is isolated from the main site and from other resellers, everything you see in these panels is exclusively your own business — there's no risk of another reseller's orders or tickets showing up mixed in with yours.