All services restored — 12 November 2026
Incident: Major power outage
Location: India, Mumbai–Aurangabad
Infrastructure: Sector 2 homelab
Status: Resolved
Affected services: Game Hosting, VPS Hosting and Dedicated Servers
Dear Customers,
The Sector 2 power outage has been resolved. All nine affected physical servers, networking equipment and associated hosting services are back online. No customer data was lost during this incident.
We sincerely apologize for the extended disruption. Several days of downtime is unacceptable, and we take responsibility for the delay in restoring your services. Thank you for your patience and understanding.
What happened
A burnt electrical fuse interrupted the primary power supply, shutting down servers and networking equipment. The incident lasted approximately 2–3 days; individual services may have experienced different downtime.
UPS and inverter backups initially supplied power but could not sustain the combined server load throughout the extended outage. Reduced on-site staff availability during Diwali delayed diagnosis and repair.
How service was restored
Our team investigated on site, identified and replaced the damaged fuse, restored electrical power, brought networking equipment and physical servers online, and restored hosting services. The incident is now closed and normal operations have resumed.
Restored infrastructure
- Game Hosting:
02-game,03-game,04-game— online. - VPS Hosting:
02-vps,03-vps,04-vps— online. - Customer-rented Dedicated Servers:
3770-dedicated,3220-dedicated,4570-dedicated— online.
Power, network connectivity and all nine affected machines are operational.
Claim your extra service days
Every eligible affected service will receive additional service days equal to twice its verified actual downtime, at no extra charge:
| Verified downtime | Free additional service |
|---|---|
| 1 day | 2 days |
| 2 days | 4 days |
| 3 days | 6 days |
| 4 days | 8 days |
To claim, sign in and open a support ticket. Use the subject “Sector 2 outage — Extra service days claim” and include:
- Your affected service ID(s) and server/node name, if known.
- The downtime you experienced, including dates and times if available.
- Any service issue that remains after restoration.
Our support team will check the incident records, confirm eligibility and apply the additional days to each affected service. These are free service extensions. Please do not include passwords in your ticket.
Preventive measures
We will review electrical connections, fuse ratings and power distribution; UPS/inverter capacity; power and network outage detection; holiday escalation and emergency response; and infrastructure resilience checks.
If your service still appears offline or behaves unexpectedly, please open a ticket so we can investigate it individually.
Thank you for choosing RepublicNodes.
RepublicNodes Infrastructure Team
IT Solutions & Hosting Services
Website · Status page · Support