Addon benefits and hourly plans: understand your next bill

Two prices can change for very different reasons. A qualifying service can unlock a configured addon benefit, while an hourly plan changes the period you are paying for. Understanding that distinction helps you read a renewal invoice without guessing.

Neither feature automatically applies to every product. The available choices and your account's eligibility are what matter.

A benefit has a scope

An administrator can configure a benefit for selected qualifying products, eligible service products and addon values. A rule might make one addon free, reduce its price by a percentage or set a fixed eligible price.

This does not mean the base hosting plan becomes free. It also does not select or install an addon on your behalf. Sign in, choose the addon you need and review the total shown for your account.

Eligibility can change

The qualifying service must meet the rule's active-service requirements. If it expires or stops qualifying, later addon charges can return to their ordinary rate. Multiple matching benefits do not simply stack; the lowest applicable addon price is used.

Existing eligible services can receive a benefit when a new renewal invoice is generated. Previously issued invoices are not rewritten. If you purchase a qualifying service after a renewal already exists, ask support to explain the timing rather than assuming that invoice will change.

An hourly plan is prepaid time

When a product actually offers hourly billing, the purchase covers the selected fixed period. It is not metered CPU usage and does not stop counting merely because the application is powered off.

Check the expiry timestamp and renewal invoice. Optional balance auto-renew appears only when the feature is enabled and you opt in for that service. It needs sufficient credit in the service currency and is separate from a saved-card subscription.

Review changes before committing

Before cancelling a qualifying service, check which benefits depend on it. Before ordering an hourly plan, confirm its period, amount and renewal method. Before changing currencies, remember that an existing invoice keeps its stored amount and currency.

Keep the specific service and invoice IDs when asking a billing question. The product's headline price alone cannot explain an older invoice, a configured benefit and an hourly renewal at once.

Read service-benefit eligibility and prepaid hourly billing for the complete checks.