Invoices, account credit and renewals

Invoices

Open Dashboard → Invoices to see all invoices, their status and download or pay any that are due. Click an invoice for the full breakdown including any setup fee, discount or tax.

Renewals

Recurring services generate an invoice before the due date. Pay it before it is due to avoid the service being suspended. Check the renewal invoice for your agreed billing period, addon charges and applicable benefits. Longer terms can have different upfront totals; the selected plan and issued invoice are authoritative.

Payment methods on file

Saved payment methods are managed under Account → Payment methods.

Account credit

Account → Credits shows your balance. Credit can be applied to invoices and to new orders at checkout (choose Use credits).

Coupons

Enter a coupon code at checkout and press Apply; the discount appears in the order summary. Each coupon has its own rules and expiry.

Notifications

Email and account notifications for invoices are configured under Account → Notifications.

Pay eligible renewals together

Use Pay invoices together to group eligible unpaid renewals in one currency. Read the combination guide before paying. Changing the catalog currency does not convert an existing invoice or credit balance.

Something looks wrong?

Open a ticket quoting the invoice number.