Combined invoices: eligibility and payment questions

Does combining pay the invoices immediately?

No. It creates a new unpaid invoice. You still need to complete checkout and receive payment confirmation. Selecting invoices or creating the replacement does not renew a service by itself.

Why do original invoices look cancelled?

They are replaced to prevent a second payment against the same renewal. Their descriptions and amounts are retained in the combination history. The new combined invoice is the one to pay. This is different from cancelling the underlying services.

Does this move all my services onto one renewal date?

No. The combined invoice brings eligible charges into one checkout. It does not turn separate services into a single subscription or change their agreed billing cycles. Review the renewal periods shown for each service.

Why can another invoice not be selected?

Check its currency, payment-attempt history and invoice type. A service already covered by subscription autopay or another automatic arrangement may be excluded. First orders, upgrades and credit deposits are also handled separately.

Can support combine invoices for me?

Staff can review eligible invoices using their admin invoice tools. They cannot bypass ownership, currency or payment-history checks. Provide the invoice numbers and ask for an eligibility review.

Will it change a discount or setup fee?

Combining retains the invoice lines already issued. It does not recalculate your order using today's catalog prices or create a new discount. Check the review total before continuing.

What should I keep as a payment receipt?

Keep the combined invoice and the payment-provider transaction reference. If a payment is delayed, include those identifiers in a private ticket. Never publish full payment details in Discord.

What if a service is still suspended after payment?

Confirm that the replacement invoice is paid and identify which service has not resumed. Send its service ID and the paid invoice number to support. Repeated payments or repeated server reinstalls will not resolve a delayed provisioning task.

Start with the step-by-step combination guide.