How Autopay Actually Charges You, Step by Step
The exact mechanics of Autopay: turning it on, when charges actually happen, and what to do if one fails.
How Autopay Actually Charges You, Step by Step
We've explained why Autopay is worth turning on before โ here's exactly what happens mechanically, so there are no surprises about when or how money actually moves.
Turning It On
- Go to the service you want on Autopay, or an invoice for it.
- Find the Autopay card/option and opt in.
- You'll be taken through your payment gateway's own mandate-approval flow โ Razorpay (for INR) or PayPal (for USD) โ where you explicitly authorize recurring charges. This is a real approval step on the gateway's own interface, not something we can switch on for you silently.
- Once approved, the service shows Autopay as active.
What Happens Each Billing Cycle
- Your current paid period runs its course as normal.
- About 7 days before expiry, our system generates the renewal invoice, same as it would for anyone without Autopay.
- On (or near) the renewal date, the gateway automatically charges your saved payment method for that invoice's amount.
- Once the gateway confirms the charge, the invoice is marked paid and your service renews โ no manual click needed on your end.
- If there's no invoice open for some reason when a charge comes through, the amount is added to your account as credit rather than being lost.
What It Does NOT Do
- It doesn't charge you the moment you turn it on โ the current period you already paid for still runs its full length first.
- It doesn't silently change your price โ you're charged the same amount a manual renewal would cost, including any active pricing at the time.
- It doesn't work across every gateway โ only Razorpay (INR services) and PayPal (USD services) support Autopay currently; other payment methods are manual-only.
Turning It Off
Cancel the mandate from the same Autopay card on your service, or cancel the underlying subscription directly from your Razorpay/PayPal account settings โ either way stops future automatic charges. Your service itself isn't cancelled; it just goes back to needing a manual renewal payment going forward.
If a Charge Fails
A failed automatic charge (expired card, insufficient balance) behaves like an unpaid invoice normally would โ you'll get a reminder, and the usual suspension timeline applies if it goes unpaid. Autopay reduces the chance of accidentally missing a renewal โ it doesn't remove the need to make sure your payment method itself is still valid.